Orders are usually shipped the same day if paid by 2 pm EST. From our EU locations, all packages will be shipped by FedEx International Priority. Orders including items from our US warehouse are shipped by USPS. You can check our detailed shipping prices HEREBuyers are responsible for all custom duties, import taxes and customs processing fees!
Items such as Final Sale items, Underwear, Swimwear, Sunglasses and Fragrance cannot be returned. Clearance Sale, and items bought during promotions can only be returned for exchange or store credit.
We accept returns within 30 days without any questions (Unless other conditions apply). Shipping is paid both ways by the buyer. In case of free shipping, $25 shipping charge will be deducted.
- Make sure the item you return is in its original condition, unworn, unaltered, with all labels, tags attached and packaging included
- We strongly suggest using a traceable and insured method of shipping
- Before returning anything by mail to us, you first must obtain a Return Authorization ("RA")